Frequently asked questions

We offer Cash on Delivery across Pakistan — you pay the courier when your shoes arrive. Bank transfer is also available at checkout.

Yes. Message us on +92 334 9024848 with the style and size and we'll confirm your order.

Use our order tracking page with your order number and phone number. If you have an account, your orders are also listed under My Account.

Orders are delivered within 3–5 working days across Pakistan. Remote areas may take a little longer.

Delivery is free on orders over Rs. 10,000. Below that, a flat Rs. 250 applies.

Our shoes come in EU sizes 39–45. See the size guide for UK/US conversions and how to measure your foot.

Unworn pairs in original packaging can be exchanged for another size within 7 days of delivery. See shipping & returns.

We recommend sizing up. Leather softens and moulds to your foot with wear, and you can always add an insole. Message us on WhatsApp if you're unsure.

Yes — every Montevro shoe is made from genuine cow leather.

Wipe with a soft dry cloth after wear, condition the leather every few weeks, polish as needed, and keep them on shoe trees. Avoid drying wet leather near direct heat.